RetireMed Clients: Your Annual Enrollment Period FAQs

Medicare’s Annual Enrollment Period (AEP) is from Oct. 15 to Dec. 7 and applies to those on any type of Medicare plan. During this time, you can review your current Medicare plan and if needed, explore others that may better fit your needs or budget. If you choose, you can enroll in a new plan for the upcoming year. 

As a RetireMed client, our client advisors are here for you during AEP and year-round for any of your Medicare or plan-related needs. With AEP just around the corner, our team put together these AEP FAQs for your reference. 

How can the client advisor team help me during AEP?

Your client advisor team will keep you informed of any important changes affecting your Medicare plan for the upcoming year. We can review your plan as needed and:

•    Determine if a change is necessary based on your needs or plan changes
•    Walk you through your plan benefits for the upcoming year.

I am happy with my Medicare plan. Do I need to do anything? 

If you’ve reviewed your Annual Notice of Change and you’re satisfied with any updates to your plan, you do not need to do anything. Your plan will automatically renew for next year and you do not need to sign any documentation to renew your plan. 

Do I need to make an appointment with RetireMed? 

Unless you have any additional questions about your plan or benefits, then you’re all set! However, if you do have questions, your client advisor team is available to assist. Call 877.222.1942. 

My drug costs are expensive because I go into the Medicare Part D donut hole. Will changing my plan help? 

Unfortunately, the donut hole exists on every Medicare plan in 2024, but the good news is that some positive changes are coming to Medicare Part D for 2025 as a result of the Inflation Reduction Act.

Starting on Jan. 1, 2025, a $2,000 out-of-pocket maximum will be implemented for Part D plans and the donut hole will be eliminated. In addition, individuals will have the option to pay out-of-pocket Part D costs in monthly increments over the course of the year if they choose. 

If I mistakenly enroll in a new Medicare plan with someone outside of RetireMed, am I still able to receive services from RetireMed? 

Unfortunately, if you mistakenly enroll in a Medicare plan with a company other than RetireMed (such as a Medicare agent at a grocery store, pharmacy, recreation center, etc.), you will no longer be a RetireMed client and will lose access to our year-round services. If you enroll in a plan by mistake, contact our team right away before the Dec. 7 AEP deadline and we can help!

Can I trust the Medicare commercials I see on T.V.?

Some T.V. commercials about Medicare plans can be misleading. If you have any questions about something you saw or you’re interested in plan benefits the commercial referenced, please give our client advisor team a call. 

How can I reach RetireMed?

Starting in October and extending through Dec. 7, our phone lines are open Monday through Thursday 8 a.m. – 6:30 p.m. and on Friday 8 a.m. – 5 p.m. EST., and beginning Oct. 12, Saturdays from 8:30 a.m. – 12:30 p.m. EST. 

We’re Here for You

If you still have questions, give us a call at 877.222.1942 and we’d be happy to help. Please make sure you have a current list of your doctors and medications available.

If you’re not a RetireMed client and have questions about AEP, Medicare, or individual health insurance, we’re here to help! Schedule a call or contact us at 866.529.1181.